Hilton Orlando/Altamonte Springs

The staff was extremely friendly, knowledgeable and caring. The beds and bedding were very comfortable also. We received a welcome text from the manager that evening, which was unexpected. I was able to relate to him an issue we had bu were ok this evening and he said since we were ok that evening, we could address it in the am. We did have an issue with the shower that night, however, in the am when we told Makala at the front desk, she went above and beyond to ensure we could use another room for a shower before we left if needed.. She also compensated us for the Inconvenience. We felt that overall, they made consessions to accommodate the issue and we would definitely stay again.

Really nice hotel inside. Bar and restaurant very nice. Rooms big bright and comfy. Bar and restaurant staff were very friendly and welcoming. I didn't catch the breakfast lady's name but she was Bosnian,very positive and could hear how friendly she was with us and everyone who came in.